Today, small businesses are dependent on their technology as much as they are on their employees. If a system is down or a call cannot get through, transactions are not completed and money is lost. This can often be a problem with traditional telephone systems. However, most companies are making the switch to business Voip telephony solutions to handle all their communications.
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They differ from a traditional phone system in that, instead of using standard phone lines, calls are sent over the internet. This means that business professionals only need internet access to make phone calls, receive text documents, conduct conference calls, and other essential business tasks.
Business VoIP systems can reduce much of the costs of doing business. These systems route calls over existing data networks and therefore, eliminate the cost of separate voice and data networks. In general, business VoIP customers pay one flat rate for their service, versus the variable cost associated with traditional systems. This can be a great difference, and many companies find that they spend anywhere from 50 to 80 percent less on their bill.
With using a business VoIP service provider, clients can expect caller ID, call transfer, call logs, protected voicemail, Dial-by-Name Directory, Multiple Virtual Receptionists, and other smart features.